Friday, April 25, 2008

The customer is always right

Seth Godin has an update on that old staple that the customer is always right.

In his blog, he writes about an experience he had as a customer after he complained about some bad service. And that leads to a thoughtful piece on how customers should be treated.

This is good advice for anyone who deals with clients or customers in their daily life (and who doesn't, in some way?)


No comments: